I'm a Small Business Using Zelle®

How do I know if another small business or consumer can pay me with Zelle®?
The easiest way to find out is to simply ask if they’re enrolled with Zelle®. If it’s a consumer, let them know they can look for Zelle® in their banking app.
 

If it’s a business that doesn’t offer Zelle® and you think it would be great if they did, suggest that they check with their bank to see if Zelle® is available as a fast and easy way for them to send and receive money with other eligible business like yours and their customers!
 

Can I use Zelle® for my small business if my bank doesn’t offer Zelle®?
In order to use Zelle® with your business account, your bank or credit union must currently offer Zelle® for your business account type. Please note that not all banks and credit unions offering Zelle® to consumers offer Zelle® for small businesses. So, contact your financial institution directly to confirm.
 

Is there a limit on the amount of money I can send and receive with Zelle®?
Your financial institution determines this. Please reach out to your bank or credit union directly to find out what specific limits they have for their customers.
 

I use Zelle® for free as a consumer. Is there a fee to use Zelle® with a small business account?
It depends. Check with your financial institution to see what fees may apply. Read the updated terms and conditions provided by your financial institution and accept them to use Zelle®.

Using Zelle® with a Small Business

Can I cancel a payment I made to a small business?
No, not if the small business is already enrolled with Zelle®. Make sure you’re satisfied with the item or service from the small business before you pay because you can’t cancel a payment if you send money to someone already enrolled with Zelle® - because money moves quickly - directly into the recipient's bank account typically within minutes1. You may check with your bank or credit union to see what other options may be available to you. Only send money to small businesses you trust, and always ensure you have the correct email address or U.S. mobile number for the business you're trying to send money to.
 

How do I know which small businesses I can pay with Zelle®?
The easiest way to find out is to simply ask the business if they accept Zelle®. If they accept Zelle®, you and the business will be able to use the service to send and receive money in minutes1. If the business doesn’t offer Zelle® and you think it would be great if they did, suggest that they check with their bank to see if Zelle® is available as a fast, safe and easy way for them to send and receive money with their customers! And remember: Only send money with Zelle® to friends, family and businesses you trust.
 

Is there a limit on the amount of money I can send and receive with Zelle®?
Your financial institution determines this. Please reach out to your bank or credit union directly to find out what specific limits they have for their customers.

How do I know if another small business or consumer can pay me with Zelle®?
The easiest way to find out is to simply ask if they’re enrolled with Zelle®. If it’s a consumer, let them know they can look for Zelle® in their banking app.
 

If it’s a business that doesn’t offer Zelle® and you think it would be great if they did, suggest that they check with their bank to see if Zelle® is available as a fast and easy way for them to send and receive money with other eligible business like yours and their customers!
 

Can I use Zelle® for my small business if my bank doesn’t offer Zelle®?
In order to use Zelle® with your business account, your bank or credit union must currently offer Zelle® for your business account type. Please note that not all banks and credit unions offering Zelle® to consumers offer Zelle® for small businesses. So, contact your financial institution directly to confirm.
 

Is there a limit on the amount of money I can send and receive with Zelle®?
Your financial institution determines this. Please reach out to your bank or credit union directly to find out what specific limits they have for their customers.
 

I use Zelle® for free as a consumer. Is there a fee to use Zelle® with a small business account?
It depends. Check with your financial institution to see what fees may apply. Read the updated terms and conditions provided by your financial institution and accept them to use Zelle®.

Eligible small businesses can use Zelle® to send and receive money. Zelle® does not report transactions made on the Zelle Network® to the IRS, including payments made for the sale of goods and services. The law requiring certain payment networks to provide forms 1099K for information reporting on the sale of goods and services does not apply to the Zelle Network®. If payments you receive on the Zelle Network® are taxable, it is your responsibility to report them to the IRS. If you have any questions about your tax obligations, please consult with a tax professional.

Sending to a Zelle® tag is just like sending to a recipient’s email address or U.S. mobile number. Find Zelle® in your mobile banking app, click “Send,” and from the “Select Recipient” screen, type the recipient’s Zelle® tag. Then, enter the amount, hit “Send,” and the money is on the way. Make sure to double check that the Zelle® tag is typed correctly, and when sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the contact name that is displayed before sending money.
 
At this time, the ability to create a Zelle® tag is only available to eligible small business account holders. Please confirm with your bank or credit union if you are eligible to create a Zelle® tag for your small business.