New York and Arlington, Va. –  Zelle^® is partnering with the BBB Institute for Marketplace Trust (BBB Institute), the Better Business Bureau’s^® educational foundation and the Association of Military Banks of America (AMBA) to help educate and empower our nation’s active-duty military, veterans, and their families on financial security.  

Research shows that military service members are 40% more likely to lose money to scams and fraud than the civilian population, making scam awareness and education especially important for the military community. Through a year-long “train-the-trainer” program, the BBB Institute will prepare trainers to deliver monthly in-person and virtual training to military and veteran communities across the United States. 

The first several months of the program will be dedicated to equipping BBB trainers along with financial counselors from the National Foundation for Credit Counseling (NFCC) and Accredited Financial Counselor^® (AFC^®) professionals from the Association for Financial Counseling & Planning Education^® (AFCPE) with extensive fraud and scam education and building out a robust monthly curriculum. Local trainers will then host in-person sessions across the country to address the needs of our veterans, service members and their families. 

“As a veteran, I know how important it is to have peace of mind that you and your family are financially safe and secure while on deployment,” said Ben Chance, chief fraud risk management officer at Early Warning Services, LLC, the owner and operator of the Zelle Network^®