Consumer Protection

Zelle® and Consumer Action launched the second year of their national scam and fraud consumer protection tour in Dallas, bringing hands-on training and resources directly to community leaders working on the front lines of consumer protection.

Zelle® released the following statement regarding the politically motivated copycat lawsuit filed by the New York Attorney General.

By Undermining Zelle®, the CFPB’s Lawsuit will Empower Criminals, Harm Consumers and Small Businesses, and Hurt Community Banks.

Transforming payments with an easy, fast and secure way to move money.
 

• Day 1: over 76 million mobile banking users will be able to send and receive payments.
• Network growing rapidly with 19 financial institutions joining at launch.
• Anyone in the U.S. with a valid checking or savings account can access the network through their bank or credit union.

• $119 Billion in payments and 433 million transactions processed in 2018.
• $35 Billion in payments and 135 million transactions processed in Q4 2018.
• Strategic core processor partnerships led to more than a hundred Community Banks and Credit Unions joining the Zelle Network® in the year’s final quarter.

Curriculum provides 50,000 students with the knowledge to navigate the risks and rewards of banking in the digital age.

Due to recent economic and societal changes, there has been an increase in consumers leveraging Zelle for everyday essentials such as paying back neighbors for groceries, reimbursing friends and family for canceled events, and sending money to loved ones in need.

Partnership helps older adults stay safe at home by learning new digital banking habits.

Zelle®, in partnership with EVERFI, the leading social impact education technology company, today launched “Money Moves: Modern Banking & Identity Protection^TM”.

Through its Pay It Safe initiatives, Zelle® helps educate consumers on protecting themselves and their money:

• Only send money to those you trust.
• Beware of payment scams.
• Treat Zelle® (or any digital payment system) like cash.

• 392 million payments worth $106 billion sent over the Zelle Network®.
• Zelle® Small Business achieves 180% year-over-year growth.
• Investing in Consumer Education continues to be a priority as digital banking adoption grows.

• Nearly 1700 financial institutions (FIs) signed on to the Zelle Network®, representing 74% (577 million) of all U.S. DDA accounts.
• Credit unions and banks under $10 billion in assets are driving growth, representing 40% of FIs in the Zelle Network®.
• Small businesses and consumers sent 436 million payments worth $120 billion with Zelle® in Q2 2021.

Early Warning Services, LLC, the network owner and operator of Zelle®, today responded to misleading reports of fraud and scams on the Zelle Network®.