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First, check the payment status within your payment activity in your bank’s online or mobile service, or within the Zelle® app. 

Please check your bank or credit union’s mobile app or online banking support FAQs or contact their customer support team for help changing accounts.

If you are using Zelle® through your mobile banking app, please contact your bank or credit union to cancel your Zelle® service.

The easiest way to find out is to simply ask if they’re enrolled with Zelle®.

Eligible small businesses can use Zelle® to send and receive money. Zelle® does not report transactions made on the Zelle Network® to the IRS

Zelle® is a great way to send money to friends, family or others you trust such as your personal trainer, babysitter, or a neighbor.

Please contact your bank or credit union directly to learn more about their sending and receiving limits through Zelle®.

No, Zelle® payments cannot be reversed. With Zelle® money moves into an enrolled recipient’s account within minutes and cannot be reversed.

Money sent with Zelle® is typically available to an enrolled recipient within minutes.

In order to use Zelle®, the sender and recipient must have U.S. bank accounts.