Title
Zelle® Announces $39 Billion in Money Sent on 147 Million Transactions
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced $39 billion was sent through the Zelle Network® on 147 million transactions during Q1 2019. Year-over-year payment values increased by 54%, while payment volume increased by 72%.

“This past quarter Zelle achieved several milestones towards our goal of nationwide ubiquity,” said Lou Anne Alexander, Group President, Payments Solutions at Early Warning. “Our core processor partners have achieved tremendous results, signing more than a hundred and thirty banks and credit unions in Q1. In addition, our new marketing campaign was launched, tapping into everyday use cases of Zelle, designed to drive deeper knowledge and relevance with consumers.”

Already, customers of more than 5,391 financial institutions are using the Zelle Network, whether it’s through their financial institution’s mobile banking app, or by registering their debit cards in the Zelle mobile app.

“Everyday Better” 2019 Zelle marketing campaign uses everyday Person-to-Person (P2P) use cases to drive deeper levels of awareness.

Although digital P2P adoption first caught on with Millennials, adoption of P2P services continues to rise among all generations.  The Everyday Better campaign from Zelle highlights situations that appeal to a broad spectrum of people, tapping into moments everyone can relate to, such as graduation, rent, birthdays, brunch, and family reunions. The campaign continues to use bright colors, quirky humorous characters and fun memorable lines that demonstrate an alternative to using cash or checks.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC, is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Zelle® Announces $44 Billion Sent on 171 Million Transactions in Q2 2019
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced $44 billion was sent through the Zelle Network® on 171 million transactions during Q2 2019.  Year-over-year payment values increased by 56%, while transaction volume increased by 71%. Nearly 500 financial institutions are contracted to participate on the Zelle Network, including 179 that are online today and processing transactions.

“More than 64% of U.S. demand deposit accounts will have access to Zelle through the 480 financial institutions contracted to join the Zelle Network,” said Al Ko, Chief Executive Officer at Early Warning.  “We continue to see double-digit increases in new customer wins each month, demonstrating continued demand for Zelle from national and regional banks and credit unions.”

Consumers continue to adopt Zelle for everyday person-to-person payments, from paying their personal trainer, paying back a friend for last night’s dinner, splitting costs while traveling, and gifting or sending and receiving funds for emergencies.

“In addition to increased financial institution participation, it’s the adoption of P2P across generations, trust in using a service included in mobile banking apps and the utility of P2P in everyday life, that we can attribute to the popularity and success of Zelle,” said Lou Anne Alexander, Group President, Payments Solutions at Early Warning.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Zelle® Announces Q3 2019 Results; $49 Billion Sent on 196 Million Transactions
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced $49 billion was sent through the Zelle Network® on 196 million transactions during Q3 2019. Year-over-year payment values increased by 58%, while transaction volume increased by 73%.

Currently, more than 600 financial institutions are contracted to participate on the Zelle Network, including 254 that are online today and processing transactions.

The Zelle® App provides an option for consumers who don’t already have access to Zelle in their mobile banking apps.  In addition to the 254 financial institutions online today and processing transactions, an additional 5,516 banks are represented in the Zelle Network via their customers using the Zelle app.

“Today, one in two adults with a U.S. bank account have access to Zelle in their mobile banking app,” said Lou Anne Alexander, Group President, Payments Solutions at Early Warning. “Consumers are turning to Zelle through their financial institution’s bank app, as a convenient way to pay each other without needing to download another app. By connecting financial institutions of all sizes, we have enabled consumers to send fast payments to friends and family. Thanks to our partners, we are changing the way money moves today and influencing how it moves in the future.”

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

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Gift Giving Helps Zelle® Wrap Up 2019 with Double Digit Growth
Press Body

SCOTTSDALE, AZ Early Warning Services, LLC, the network operator behind Zelle®, today announced its Q4 2019 and 2019 full year results. In Q4 2019, the Zelle Network® processed 230 million transactions, totaling $56 billion in money sent—an increase of 14% and 17% quarter-over-quarter, respectively. For the 2019 calendar year, the Zelle Network processed $187 billion in payments on 743 million transactions. Year-over-year payment values increased by 57%, while transaction volume increased by 72%.

“2019 was a monumental year, with one in two U.S. adults with a bank account gaining access to Zelle in their mobile banking app,” said Lou Anne Alexander, Chief Product Officer at Early Warning. “We achieved strong growth across the network including onboarding hundreds of national and regional financial institutions. We will continue growing and evolving Zelle with the hope that everyone with a bank account in the U.S. will have access.”

Currently, 766 financial institutions are contracted to participate on the Zelle Network, including 378 that are live today and processing transactions, representing nearly 70% of all U.S. checking accounts.  In Q4 2019 alone, more than 100 additional financial institutions, national and regional, joined the Zelle Network, helping further the way to national ubiquity.

Everyday Usage of P2P

At the close of 2019, person-to-person (P2P) was used as a payment vehicle by roughly 70% of online U.S. consumers2. For many consumers, Zelle became a larger part of their typical day-to-day interactions with friends, family members and coworkers. Gifting and splitting shared everyday costs—utilities, rent, meals, cell phone plans, tickets, etc.—continue to be the most common usages of Zelle amongst friends and family. Sending money with Zelle for birthday and holiday gifts is an increasing trend, as a recent 2019 Zelle survey found that money was the #1 preferred holiday gift3.

Financial Education

“We also made a commitment in 2019 to educate consumers on safe digital banking,” said Alexander. “We introduced new campaigns and partnered with organizations on financial literacy.  At the center of innovation for the financial services industry, we have a responsibility to ensure that consumer protections are at the forefront.”

In 2019, Zelle launched its Pay it Safe campaign aimed at educating consumers on how to safely send money digitally and avoid scams and fraud. The brand also partnered with Stacks House, the first pop-up with a purpose to promote women’s financial literacy and EVERFI, the leading social impact education technology company. By partnering with EVERFI, Zelle will provide more than 1,000 high schools and 50,000 students with free financial education courses on how to bank responsibly in the ever-changing digital era.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.
 

1 Show Them the Money: 2019 Top Holiday Gifting Trends by Zelle®

2 Early Warning’s Digital Adoption Tracking Study, December 2019.

3 Early Warning 2019 Holiday Survey detailing gift-giving desires and trends, December 2019.
 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Consumers and Small Businesses Significantly Increase Use of Zelle® in 1st Half Of 2020
Press Body

SCOTTSDALE, AZ Early Warning Services, LLC, the network operator behind Zelle®, today announced $133 billion was sent through the Zelle Network® on 519 million transactions during the first six months of 2020.

Physical distancing requirements continue to drive strong adoption of Zelle, with enrollment growing 17% over the prior year. Active sender usage—those who have sent a payment in the past 90 days—increased by 43% year-over-year. Average transactions sent per user increased 10% year-over-year, with many consumers using Zelle to pay back neighbors for groceries or to send money to friends and family. Network-wide payment transaction values increased by 60% year-over-year, while payment transaction volume increased by 63%.

“Zelle has become an everyday essential for consumers who need to send and receive money fast,” said Lou Anne Alexander, Chief Product Officer at Early Warning. “Consumers across all generations have embraced Zelle during these challenging times as a contact-free way to safely exchange funds.”

Currently, 924 financial institutions are contracted to participate in the Zelle Network with more than half online today and processing transactions. In total, more than 7,000 financial institutions are represented in the Zelle Network via their customers using the Zelle app or their mobile banking app.

“Zelle offers many benefits to consumers, small businesses and people in need of disbursements, which was especially important during the first half of the year when critical sectors of the economy were impacted,” said Ravi Loganathan, Chief Analytics Officer at Early Warning. “Government stimulus payments were distributed to consumers in response to the pandemic, then consumers used Zelle to send money to pay family, friends and neighbors.”

Zelle Enables Critical Payment Needs

Disbursements with Zelle enabled a Bank of America customer, the Wounded Warrior Project, to distribute more than $8 Million to wounded veterans in urgent financial crisis due to the sudden loss of household income. More than 11,000 wounded, ill, and injured service members received a $1,000 grant per household to help cover their immediate needs for food and shelter.

Small businesses have also started to accept Zelle payments from customers. Currently, seven financial institutions—Bank of America, Chase, Citi, Frost Bank, FirstBank, Morgan Stanley, and U.S. Bank—have made Zelle available to their small business clients. This enables small businesses such as property owners and service providers in fitness and home to offer an easy payment experience for customers while enhancing their cash flow, with payments sent directly to their bank account, typically within minutes between enrolled users.

With the ability to receive money by sharing just an email address or U.S. mobile number with their customers, small businesses automatically have a record of all payments received, reducing the need to handle cash and checks. In addition to getting paid by their customers with Zelle, these small businesses are also disbursing payroll and paying other eligible small businesses using Zelle.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe, and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, risk management, and payment solutions have been empowering financial institutions to make confident decisions, enable payments, and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe, and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Zelle Network® Exceeds One Billion Payments in 12 Months, Setting a New Record for the Payments Network
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced that during the past 12 months (September 2019 – September 2020), the Zelle Network processed more than one billion payment transactions. In Q3 2020, the Zelle Network processed 323 million transactions, totaling $84 billion in money sent—an increase of 17% and 18% quarter-over-quarter, respectively.

“We continue to grow our network, welcoming financial institutions of all sizes. Today, more than 1,000 banks and credits unions are currently contracted to participate on the Zelle Network, including 731 that are live today and processing transactions,” said Al Ko, CEO of Early Warning Services, LLC. “Zelle is available to more than 140 million consumers in their mobile banking apps or in the Zelle app, and is used for the most important life essentials such as sending contactless payments to local businesses and money to friends and family in need.”

Consumers have increased their use of Zelle significantly in the past 12 months, adopting the service for an evolving set of use cases. In its recent Zelle Consumer Payment Survey, the Zelle Network found that nearly three-quarters of consumers surveyed were most likely to use P2P services to provide financial aid to friends and family since the onset of the COVID crisis.

The Zelle Network also saw more than $4.5 billion sent to small businesses and nearly half a billion dollars sent by companies to consumers via the Disbursements with Zelle service.

Partnerships Help to Increase Digital Financial Literacy

With more consumers shifting banking behavior online, Zelle has partnered with leading social change organizations to offer free educational tools. Through its partnership with EVERFI, Zelle has empowered thousands of high-school students in the United States with online financial literacy classes, and, through the nonprofit Older Adults Technology Services (OATS) Zelle has hosted online community learning sessions on to safely use digital banking tools, including using person-to-person (P2P) payments.

“As the pandemic continues to impact consumer behaviors, it’s more important than ever to help those communities new to digital banking,” said Rose Corvo, Chief Marketing Officer at Early Warning. “This year, we have partnered with OATS and EVERFI and continue to invest significantly in consumer education on how and when to use Zelle, which has helped with adoption but, more importantly, safe banking behaviors.”

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country’s largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning’s risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

 

Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Zelle® Closes 2020 with Record $307 Billion Sent on 1.2 Billion Transactions
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced record payment volume and value in 2020 with 1.2 billion transactions, totaling $307 billion sent—an increase of 58% and 62% year-over-year, respectively. Four hundred and fifty-seven new financial institutions also joined the Zelle Network® in 2020.

“Despite challenging societal circumstances in 2020, we are proud of the role Zelle played in enabling businesses and consumers to leverage digital payments in their everyday lives,” said Al Ko, CEO of Early Warning Services, LLC. “2021 is off to an amazing start with 850 banks and credit unions processing payments. We are making considerable progress towards our goal of every U.S. Financial Institution joining our network and look forward to working with our reseller partners in adding more participants every day.”

Nearly 7,000 financial institutions are represented in the Zelle Network via their customers using the Zelle common mobile app.

While most consumers experience Zelle through the mobile banking apps of their banks and credit unions, customers of nearly 7,000 financial institutions rely on the Zelle mobile app today for fast, safe and easy digital payments. Demand from community banks and credit unions for Zelle is high, with Aite Group finding that 67 percent of community banks and credit unions reporting that their customers are asking for Zelle2. Aite also reported that through a combination of the financial institutions offering Zelle directly and partnerships with debit network operators, Zelle estimates it can reach 97% of DDAs.

“Nearly half of community banks and credit unions not yet offering Zelle plan to implement within the next 12 months,” said Talie Baker, senior analyst, Aite Group. “Financial institutions that have implemented Zelle are seeing up to 300% year-over-year growth and report customers/members using Zelle are more profitable, stay with the FI longer, and use more products and services.”

P2P reaches Mainstream Adoption; Small Businesses and Corporates Adopt Zelle for Real-Time Payments

Today, more than 80% of consumers either use or plan to use P2P services—and nearly 1/5 (19%) of consumers began or planned to use P2P during the pandemic, according to research by Zelle. These same consumers and more can now use Zelle to send money to eligible small businesses, with 11 financial institutions—Bank of America, Bank of the West, Chase, Citi, FirstBank, Frost, Investors Bank, Morgan Stanley, Truist, U.S. Bank, and Wells Fargo—having launched Zelle for small businesses in 2020. Corporations are also turning to Zelle to meet consumer demands. In 2020, Disbursements with Zelle achieved a 41% increase year-over-year as corporations disbursed funds to individuals electronically rather than checks.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle. To learn more about Zelle and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country's largest banks. For more than three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning's risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.
 

1 Early Warning Market Intelligence

2 Aite Group, “Faster Payments for Community Banks and Credit Unions” Oct. 2020

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Zelle® Springs Into 2021 with More than $100 Billion Sent in the First Quarter
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, today announced $106 billion was sent through the Zelle Network® on 392 million transactions during Q1 2021. Year-over-year sent payment values increased by 74%, while payment transactions increased by 61%. Zelle® Small Business continues to be one of the fastest growth areas for the Zelle Network®, with transactions increasing 180% year-over-year.

Today, consumers of nearly 8,000 financial institutions participate in the Zelle Network®, whether accessing Zelle® through their financial institution’s mobile banking app or enrolling their debit cards in the Zelle® mobile app.

"Every month, tens of millions of people use Zelle® in their financial institutions' mobile apps to send and receive money with friends, family, and businesses," said Al Ko, Chief Executive Officer at Early Warning. "By offering Zelle®, financial institutions are increasing customer engagement across all their digital banking services and remaining at the center of the modern banking experience. We continue to focus on increasing adoption among consumers and businesses alike, while also reinforcing how to use digital payments safely."

As More Money Moves, Investing in Consumer Education Becomes More Critical

Through its Pay It Safe initiatives, Zelle® partners with organizations to offer free financial education to consumers through modern banking courses and consumer protection resources. Through a strategic partnership with EVERFI—the leading social impact education technology company—Zelle® has reached more than 39,000 students in 47 states. Results show that high school students achieved a 39% average knowledge gain after taking the Zelle® Money Moves: Modern Banking & Identity Protection™ course. The Cybercrime Support Network recently announced a partnership with Zelle®, and this partnership will spread awareness and educate consumers and small businesses on avoiding financial fraud and scams.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle® makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle®. To learn more about Zelle® and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country's largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning's risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.


Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Mass Adoption of Zelle®-Signed Financial Institutions Represent Over 500 Million DDA Accounts
Press Body

SCOTTSDALE, AZ Early Warning Services, LLC, the network operator behind Zelle®, announced its Q2 2021 transaction results, which include signed FIs representing more than 500 million DDA accounts. In Q2 2021, the Zelle Network® processed $120 billion on 436 million transactions. Year-over-year sent payment values increased by 68%, while payment transactions increased by 58%.

Credit Unions and Community Banks Turn to Zelle®

FI participants with less than $10 billion in assets now account for 40% of the Zelle Network®. Syracuse Fire Department Employees Federal Credit Union joins the network as the 1,000th FI to go live with Zelle®. "By offering Zelle® in our app, we are giving our 6,000 members a convenient way to transact digitally," said Andrea Thune, CEO of Syracuse Fire Department Employees Federal Credit Union. "Our members are considered part of our family and rely on us for banking services that adapt to their lives. By joining the Zelle Network®, we now give them a service that allows them to transact with their friends and family no matter where they may bank."

“Zelle® plays the role of digital cash for tens of millions of people and businesses, giving them a fast, easy and safe way to send and receive money in an app they use and trust," said Al Ko, CEO of Early Warning. “First responders and their families are an important community, and it is an honor for Zelle® to now be a part of the financial services offered by Syracuse Fire Department Employees Federal Credit Union.”

Zelle® Small Business Transactions Grow 157% Year- Over -Year

With the challenges of the past 18 months, businesses of all sizes have leveraged Zelle® when checks and cash were no longer options. Zelle® Small Business continues to be a fast-growth area in the network, growing 157% year-over-year.

Consumers should only use Zelle® to send and receive money with friends, family, and people they know and trust.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle® makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle®. To learn more about Zelle® and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country's largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning's risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.


Zelle and the Zelle related marks are property of Early Warning Services, LLC.

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Consumers and Businesses Trust Zelle® to Send and Receive High Dollar Transactions in Q3 2021
Press Body

SCOTTSDALE, AZ – Early Warning Services, LLC, the network operator behind Zelle®, announced its Q3 2021 transaction results highlighted by year-over-year increases across Zelle® Small Business and Disbursements with Zelle®. Overall, the network processed $127 billion on 466 million transactions in Q3 2021. Year-over-year sent payment values increased by 51%, while payment transactions increased by 44%.

Zelle® Business Transactions Growing Use Case

Besides transacting with friends and family, consumers increasingly turn to Zelle® to send and receive payments with businesses. Zelle® Small Business continues to be a fast-growth area in the Zelle Network®, with more than $11 billion received by small businesses in Q3. In addition to receiving payments for services—such as property management, home, auto, personal care, and more—small businesses sent $17 billion using Zelle® to pay for key operational expenses such as payroll, bills, and rent.

Disbursements is an ongoing growth area as well, with more than 500 organizations, companies, and government entities turning to Zelle® in Q3 to distribute rebates, refunds, payroll, and other payouts to consumers. In Q3, more than half a billion dollars were sent via Disbursements with Zelle® with an average payment of $1,138 and a 28% year-over-year increase in payments sent.

Official Payment Partner of The Basketball Tournament (TBT), August 2021

"TBT has been disbursing our million-dollar payment to the winning team, players, and fans with Zelle® since 2019. It's a unique and exciting opportunity not seen anywhere else in sports, and the ease and quickness of Zelle® payments are one of the reasons players continue to flock to TBT every year," said Jon Mugar, Chief Executive Officer at TBT. "Our partnership has saved us a tremendous amount of time in writing and mailing out checks, and most importantly, the winners love having the $1 million grand prize sent to their bank accounts as soon as the championship game ends."

“Zelle® is best known today as a fast, safe, and easy way to send money between family and friends. We’re proud to have earned that reputation, but these results demonstrate that the value of our network extends far beyond P2P payments,” said Al Ko, Chief Executive Officer at Early Warning. “It’s particularly gratifying to see how Zelle® is enabling the success of American small businesses, not only by making it easy to get paid by their customers but also by removing obstacles involved in managing operational expenses. We remain committed to working with our financial institution partners to further improve payment experiences for businesses and consumers alike.”

Consumers should only use Zelle® to send and receive money with friends, family, and people they know and trust.

About Zelle®

Brought to you by Early Warning Services, LLC, an innovator in payment and risk management solutions, Zelle® makes it fast, safe and easy for money to move. The Zelle Network® connects financial institutions of all sizes, enabling consumers and businesses to send fast digital payments to people they know and trust with a bank account in the U.S. Funds are available directly in bank accounts generally within minutes when the recipient is already enrolled with Zelle®. To learn more about Zelle® and its participating financial institutions, visit www.zelle.com.

About Early Warning Services, LLC

Early Warning Services, LLC is a fintech company owned by seven of the country's largest banks. For almost three decades, our identity, authentication and payment solutions have been empowering financial institutions to make confident decisions, enable payments and mitigate fraud. Today, Early Warning is best known as the owner and operator of the Zelle Network®, a financial services network focused on transforming payment experiences. The combination of Early Warning's risk and payment solutions enable the financial services industry to move money fast, safe and easy, so people can live their best financial lives. To learn more about Early Warning, visit www.earlywarning.com.

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