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In order to enroll with a different bank or credit union, or in the Zelle® app, your mobile number or email address must be removed from where it was initially enrolled.
There are a couple of reasons you may not be able to enroll your U.S. mobile number:
- It is already enrolled with Zelle® at a different bank or credit union
- The phone number you provided is not a U.S. mobile number (international numbers and landlines are not accepted)
- The phone number you are enrolling with begins with 1-800 (1-800 numbers are not eligible to enroll)
You can send, request, or receive money with Zelle®. After you’ve enrolled, simply add your recipient’s email address or U.S. mobile number, the amount you’d like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes1. To receive money, just share your enrolled email address or U.S. mobile number with a friend or person you trust and ask them to send you money with Zelle®.
You can send, request, or receive money with Zelle®. After you’ve enrolled, simply add your recipient’s email address or U.S. mobile number, the amount you’d like to send or request, review and add a memo, and hit “confirm.” In most cases, the money is typically available in minutes1. To receive money, just share your enrolled email address or U.S. mobile number with a friend or person you trust and ask them to send you money with Zelle®.
Not yet! An email address and U.S. mobile number can only be enrolled with one bank account.
Not yet! An email address and U.S. mobile number can only be enrolled with one bank account.
Please contact your bank or credit union’s customer support team. Qualifying imposter scams may be eligible for reimbursement. You may also report impostor scams to the Federal Trade Commission.
Please contact your bank or credit union’s customer support team. Qualifying imposter scams may be eligible for reimbursement.
You may also report impostor scams to the Federal Trade Commission.
If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes1.
If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes1.
If you sent money to the American Red Cross with Zelle®, the American Red Cross will provide you with a receipt upon request. To obtain a receipt, contact the American Red Cross customer service line at 855-266-0721 or email donorsupport@redcross.org. The American Red Cross will need your first name, last name, donation amount, and donation date in order to obtain a receipt.
If you sent money to the American Red Cross with Zelle®, the American Red Cross will provide you with a receipt upon request. To obtain a receipt, contact the American Red Cross customer service line at 855-266-0721 or email donorsupport@redcross.org. The American Red Cross will need your first name, last name, donation amount, and donation date in order to obtain a receipt.
Check with your financial institution. Some financial institutions may offer Zelle® to customers under 18 years old under certain terms and conditions.
Check with your financial institution. Some financial institutions may offer Zelle® to customers under 18 years old under certain terms and conditions.
Zelle® is a convenient way to send and receive money with friends, family and others you trust through your bank or credit union’s mobile app or online banking. All you need is your recipient’s email address or U.S. mobile number, and money will be available to use in minutes if they’re already enrolled with Zelle®. Your account information and activity stay private. Zelle® is available in over 2,300 bank and credit union apps - so it’s probably already in yours.
Zelle® is a convenient way to send and receive money with friends, family and others you trust through your bank or credit union’s mobile app or online banking. All you need is your recipient’s email address or U.S. mobile number, and money will be available to use in minutes if they’re already enrolled with Zelle®. Your account information and activity stay private. Zelle® is available in over 2,300 bank and credit union apps - so it’s probably already in yours.
Zelle® rhymes with “tell” – as in tell your friends and family to use Zelle®. Phonetic spelling: Zell or /zel/
Zelle® rhymes with “tell” – as in tell your friends and family to use Zelle®. Phonetic spelling: Zell or /zel/
Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple “Z”. Don’t see the purple “Z” on a contact? Not a problem! You can still send them money with Zelle®.
Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple “Z”. Don’t see the purple “Z” on a contact? Not a problem! You can still send them money with Zelle®.