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Not yet! An email address and U.S. mobile number can only be enrolled with one bank account.
Please contact your bank or credit union’s customer support team. Qualifying imposter scams may be eligible for reimbursement. You may also report impostor scams to the Federal Trade Commission.
If you have already enrolled with Zelle®, you do not need to take any further action. The money will move directly into your bank account associated with your profile, typically within minutes1.
If you sent money to the American Red Cross with Zelle®, the American Red Cross will provide you with a receipt upon request. To obtain a receipt, contact the American Red Cross customer service line at 855-266-0721 or email donorsupport@redcross.org. The American Red Cross will need your first name, last name, donation amount, and donation date in order to obtain a receipt.
Check with your financial institution. Some financial institutions may offer Zelle® to customers under 18 years old under certain terms and conditions.
Zelle® is a convenient way to send and receive money with friends, family and others you trust through your bank or credit union’s mobile app or online banking. All you need is your recipient’s email address or U.S. mobile number, and money will be available to use in minutes if they’re already enrolled with Zelle®. Your account information and activity stay private. Zelle® is available in over 2,300 bank and credit union apps - so it’s probably already in yours.
Zelle® rhymes with “tell” – as in tell your friends and family to use Zelle®. Phonetic spelling: Zell or /zel/
Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple “Z”. Don’t see the purple “Z” on a contact? Not a problem! You can still send them money with Zelle®.
Zelle® QR code provides peace of mind knowing you can send money to the right person, without typing an email address or U.S. mobile number.
Browse the Safety Education Video Center to understand red flags for common scams. Learn how to protect yourself from phishing, social engineering, and more.